Privacy policy

Privacy Policy

Last Updated: September 21, 2026

At Alkarim Tex, we respect your privacy and are committed to protecting the personal information you provide when you visit our website or place an order through alkarimtexofficial.com.

This Privacy Policy explains what information we may collect, why we collect it, how we use it, and how you can contact us regarding your information.

Information We Collect

When you browse our website, create an account, place an order, contact us, or otherwise interact with our store, we may collect information such as:

  • Full name

  • Phone number

  • Email address

  • Billing address

  • Shipping address

  • Order details

  • Payment-related information necessary to process your order

  • Information you provide when contacting customer support

  • Website usage and browsing information

We only request information that is reasonably necessary to operate our store, process orders, provide customer service and improve your shopping experience.

How We Use Your Information

We may use your information to:

  • Process and fulfill your orders

  • Deliver your purchases

  • Contact you regarding your order

  • Provide customer support

  • Confirm order details

  • Process returns, exchanges or refunds

  • Prevent fraudulent or unauthorized transactions

  • Improve our website, products and services

  • Send promotional communications where permitted and where you have provided the appropriate consent

  • Comply with applicable legal obligations

Payment Information

Payments may be processed through third-party payment providers. Alkarim Tex does not intentionally store complete payment card information on its own systems when payment processing is handled by an external payment provider.

Payment providers may have their own privacy policies and terms.

Sharing of Information

We do not sell your personal information as a product.

We may share necessary information with trusted service providers when required to operate our business, including:

  • Shipping and courier providers

  • Payment processors

  • Shopify and relevant technology providers

  • Website and e-commerce service providers

  • Customer support or operational service providers

  • Government or legal authorities where disclosure is required by law

We only share information where reasonably necessary for the relevant business, operational or legal purpose.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage and improve the customer experience.

Third-party services used by our store may also use cookies or similar technologies according to their own policies.

Data Security

We take reasonable measures to protect the personal information entrusted to us against unauthorized access, misuse, alteration or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Data Retention

We retain customer and order information for as long as reasonably necessary to fulfill orders, provide customer service, maintain appropriate business records, resolve disputes, prevent fraud and comply with applicable legal obligations.

Your Information

Depending on applicable law, you may have rights relating to your personal information, including requesting access to or correction of certain information.

For privacy-related requests, please contact us using the details below.

Third-Party Services

Our website operates using Shopify and may use third-party applications and services to provide functionality such as payments, shipping, analytics, marketing and customer support.

These providers may process information according to their own privacy policies and applicable requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services or applicable requirements.

Any updated version will be published on this page with a revised "Last Updated" date.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information:

Alkarim Tex
Website: alkarimtexofficial.com
Email: info.alkarimtex@gmail.com
Phone: 03259660002
Address: Diamond Center Street, Factory Area, Faisalabad, Pakistan